At Luxeura Naturals, we strive to ensure a seamless and satisfactory shopping experience for our valued customers. Please take a moment to review our shipping policy to understand the terms and conditions regarding the delivery of your orders.
Order Processing:
- All orders are processed and dispatched from our facility within 3-5 business days (excluding weekends and holidays).
- You will receive an order confirmation email with tracking information once your order is shipped.
Shipping Methods:
- We offer various shipping methods to meet your needs.
- Standard Shipping: Expected delivery within 2-4 business days.
- Express Shipping: Faster delivery options are available for an additional fee.
Shipping Rates:
- Shipping costs are calculated based on the weight and destination of your order.
- Rates are displayed at the checkout for your convenience.
- You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.
Delivery Time:
- The estimated delivery time varies depending on your location and the shipping method selected.
International Shipping:
- We offer international shipping to many countries. Shipping rates and times may vary for international orders.
- Any additional taxes or customs duties applied by the destination country are the responsibility of the customer.
Lost or Stolen Packages:
- Luxeura Naturals is not responsible for lost or stolen packages after they have been marked as "Delivered" by the carrier.
- Please ensure you provide accurate shipping information to avoid delivery issues.
Order Tracking:
- You can track your order by using the tracking information provided in your order confirmation email.
Thank you for choosing Luxeura Naturals for your skincare needs. Your satisfaction is our priority.
