Refund Policy
At Luxeura Naturals, we take great pride in creating premium, natural skincare crafted with care, intention, and exceptional quality. Every product is made in small batches to ensure freshness and integrity. Because our items are personal-care products, all sales are final, and we do not accept returns.
Satisfaction Guarantee
Although returns are not accepted, your experience matters deeply to us. If something feels off or you’re not completely satisfied with your purchase, please reach out to our support team. We are committed to helping you find a solution that leaves you feeling confident and cared for.
Damaged or Incorrect Orders
If your order arrives damaged or if you receive an incorrect item, please contact us within 48 hours of delivery. We will promptly review the issue and provide an appropriate resolution—such as a replacement or a refund—depending on the situation.
Please include:
- Your order number
- A description of the issue
- Clear photos of the damaged or incorrect item(s) and packaging
This helps us resolve the matter quickly.
How to Contact Us
If you have questions about your order, need assistance, or are experiencing an issue, our team is here to support you every step of the way.
📩 Contact Form: https://luxeuranaturals.com/pages/contact
We are dedicated to delivering an exceptional experience from start to finish.
Thank you for trusting Luxeura Naturals with your skincare journey.